Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our consultation services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect via the Website includes:
1.1. Personal Data
Personally identifiable information, such as your name, email address, telephone number, and business information that you voluntarily give to us when you register with the Website or when you choose to participate in various activities related to the Website, such as online consultation requests and contact form submissions. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Website.
1.2. Derivative Data
Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
1.3. Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website from a mobile device.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:
- Create and manage your account
- Process consultation requests and payments
- Email you regarding your account or consultation services
- Fulfill and manage purchases, orders, payments, and other transactions related to the Website
- Increase the efficiency and operation of the Website
- Monitor and analyze usage and trends to improve your experience with the Website
- Notify you of updates to the Website
- Offer new products, services, mobile applications, and/or recommendations to you
- Perform other business activities as needed
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
- Request feedback and contact you about your use of the Website
- Resolve disputes and troubleshoot problems
- Respond to product and customer service requests
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
3.1. By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
3.2. Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
3.3. Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
3.4. Business Transfers
If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your information may be transferred as a business asset. In such cases, we will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
5. Cookie Policy
The Website may use "cookies" to enhance user experience. A cookie is a small piece of data that a website stores on your computer or mobile device. These cookies may be used to collect information about your online activities and preferences, which we use to personalize your experience on our Website. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Website.
5.1. Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the Website to function properly. They enable core functionality such as security, network management, and account access.
- Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works.
- Functionality Cookies: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies record your visit to our Website, the pages you have visited, and the links you have followed. We may use this information to make our Website and the advertising displayed on it more relevant to your interests.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
7. Your Rights Regarding Your Data
You have certain rights regarding your personal data, including:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +33 682 419 375
Address: Rue de Rivoli 102, Paris, France
Last Updated: November 15, 2023