About ConsultService
Your trusted partner in business consultation excellence
Your trusted partner in business consultation excellence
ConsultService was founded in 2012 by former corporate executives Emma Laurent and Thomas Moreau, who recognized a critical gap in the business consultation market. While traditional consultancies were focusing exclusively on either in-person or digital services, Emma and Thomas envisioned a more flexible, customized approach that would adapt to each client's unique needs.
Beginning with just four consultants in a small office near the Louvre, our company quickly gained recognition for its innovative dual-approach methodology. By 2015, we had expanded to a team of fifteen specialists and moved to our current location on Rue de Rivoli, where we established our signature hybrid consultation model.
During the global pandemic of 2020, our expertise in remote consultation became invaluable to businesses struggling with the sudden transition to digital operations. This period accelerated our growth as we helped over 200 companies adapt and thrive in challenging circumstances, firmly establishing ConsultService as a leader in adaptive business consultation.
Today, we serve clients across Europe and beyond, with a team of 30 consultants specializing in various business sectors. Our commitment to personalized consultation solutions continues to guide our approach as we help businesses determine the most effective consultation format for their specific needs and goals.
At ConsultService, our mission is to empower businesses to achieve sustainable growth through personalized consultation strategies that bridge online and offline approaches. We believe that the optimal consultation format varies for each business, and our goal is to identify and implement the perfect balance for your specific situation.
The experienced professionals guiding our consultation strategies
Founder & CEO
With a background in international business development and an MBA from INSEAD, Emma brings 20 years of executive experience to her role. She specializes in strategic business transformations and has personally guided over 150 companies through major transitions.
Co-Founder & COO
Thomas oversees our operational systems and consultation delivery processes. His background in management consulting at McKinsey and operations leadership at L'Oréal provides him with unique insights into both traditional and digital business models.
Digital Transformation Director
Sophia leads our online consultation division, bringing expertise from her previous roles at Google and various tech startups. She holds a Ph.D. in Computer Science and specializes in helping traditional businesses develop effective digital strategies.
Financial Strategy Advisor
Alexandre ensures that our consultation recommendations align with sound financial principles. His background includes senior roles at BNP Paribas and Société Générale, giving him profound insight into the financial implications of business transformations.
Over the years, ConsultService has established a proven track record of success in helping businesses optimize their consultation approaches and achieve remarkable growth.
We've helped over 500 companies across 18 industries reimagine their business models and consultation strategies.
Our client satisfaction rate demonstrates our commitment to delivering exceptional consultation experiences.
Our clients have collectively generated over €120 million in additional revenue through our consultation strategies.
ConsultService has been recognized with 12 prestigious industry awards for excellence in business consultation.
Hear from businesses that have transformed their consultation approaches with our help
"ConsultService's hybrid consultation approach revolutionized our business model. After struggling with fully online operations, their team helped us develop a balanced strategy that increased our customer retention by 37% and expanded our market reach. Their ability to determine the perfect blend of online and offline consultation was nothing short of transformative."
"We were skeptical about moving any of our operations online, as our industry is traditionally very hands-on. ConsultService conducted a thorough assessment and designed a customized strategy that preserved our core in-person services while strategically integrating digital tools. The result was a 28% cost reduction and significantly improved client communications."
"As a digital-native startup, we were overcommitted to online operations. ConsultService helped us recognize the value of strategic offline touchpoints for our premium clients. Their consultation assessment identified exactly where personal interactions would add the most value, resulting in a 45% increase in our enterprise client conversion rate."
Whether you're struggling with fully online operations, traditional in-person consultation, or simply uncertain about the best approach for your business, our team is ready to help you find the perfect balance.
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